PHOCUS

Delete your PHOCUS account

You can delete your PHOCUS account and the data linked to it at any time. This page is provided by Sidar Aydin (enterprise number BE 1044.330.308), the developer of the PHOCUS app on the App Store and Google Play.

Option 1: in the app (immediate)

  1. Open PHOCUS and go to Settings.
  2. Under Account & Security, tap Delete account.
  3. Confirm with your password and type "delete".

Your account is deleted immediately and the app confirms when it is done.

Option 2: without the app

Send an e-mail to info@getphocus.eu from the e-mail address of your PHOCUS account, with the subject Delete my PHOCUS account. We may ask you to confirm the request from that address. We delete your account within one month of your request and confirm by e-mail.

What is deleted

  • Your account: e-mail address, display name and password
  • Technical account timestamps (account creation, last sign-in)
  • The record that you confirmed your age and when you accepted the Terms
  • Your focus sessions and history
  • Your focus points, streaks and point history
  • Your reward claims and the codes you received
  • Your team membership (and your team, if you were its last member)
  • Your time zone, work or study profile, weekly goal and custom focus blocks
  • The data the app stored on your phone (when you delete your account in the app). If you deleted your account by e-mail, sign out or uninstall the app to remove it.

What is kept, and for how long

  • Technical security logs (for example sign-in events with an IP address): up to 7 days, after which they are permanently deleted.
  • Encrypted backups of our hosting provider: up to 7 days, after which they are permanently deleted.
  • Reward codes you claimed stay marked as used, so they are never handed out twice, but they are no longer linked to you.

Inactive accounts

We may delete an account that has not been used for 24 months, after warning you by e-mail (see section 7 of our Privacy Policy at getphocus.eu/privacy).

More information: see our Privacy Policy at getphocus.eu/privacy. Questions: info@getphocus.eu.