PHOCUS

Terms of Service

Version: 1.4 · Effective date: 12 November 2026

These Terms of Service ("Terms") govern your use of the PHOCUS mobile app ("the app"). You accept these Terms when you create an account. You can read, download and store them at any time at getphocus.eu/terms and in the app.

1. Who we are

The app is provided by Sidar Aydin, sole proprietorship, August Collonstraat 7, 3600 Genk, Belgium, enterprise number BE 1044.330.308 ("we", "us"). Contact: info@getphocus.eu, tel. +32 485 26 34 76. This is also our single point of contact for users and authorities under the EU Digital Services Act; you can contact us in Dutch and English.

2. The service

PHOCUS helps you work and study with full attention. You start a focus session by docking your phone on a PHOCUS Mat. During a session the app tracks your focus time and records your sessions. On Android, the app can switch on Do Not Disturb during a session if you allow it; on iPhone, you can set Do Not Disturb to start when you open the app (see section 7). Completed sessions earn focus points and build your streak. We may offer rewards for points (see section 6).

3. Your account

  • You must be at least 13 years old to create an account.
  • Provide accurate information and keep your password confidential. You are responsible for activity on your account.
  • Tell us immediately at info@getphocus.eu if you suspect unauthorised use of your account.
  • You can delete your account at any time in Settings → Delete Account.

4. The PHOCUS Mat

  • Core features of the app require an official PHOCUS Mat and a phone with NFC.
  • The mat is sold separately. Its sale, delivery, warranty and right of withdrawal are governed by the terms of sale of the seller you bought it from. If you bought it from us, our terms of sale apply. Your legal rights as a consumer, including the legal guarantee of conformity and, for online purchases, your right of withdrawal, are not affected by these Terms.
  • Each mat contains a digitally signed tag. Mats that are copied, modified or reported lost may be blocked.

5. Acceptable use

You agree not to:

  • copy, clone, emulate or modify PHOCUS Mat tags, or otherwise bypass the mat verification;
  • reverse engineer, decompile or tamper with the app or its security measures, except where the law expressly allows it;
  • access other users' data or attempt to disrupt our servers;
  • earn focus points or streaks in any way other than by genuinely focusing with the app and an official PHOCUS Mat, for example with scripts, automated tools, modified versions of the app, direct requests to our servers, or sessions you do not actually take part in;
  • create or use more than one account to collect points or rewards;
  • use the app for any unlawful purpose.

We may suspend or terminate accounts that violate these rules, as described in sections 5A and 11.

5A. Names you add and reports

  • You are responsible for the display name, team name and any other text you add to the app. It must not be unlawful, infringe the rights of others, impersonate someone, or be insulting, discriminatory, hateful, sexually explicit or misleading.
  • We do not check names in advance and do not use automated moderation. A person on our team looks at content when it is reported or when we notice a problem, and decides.
  • Report content you believe is illegal or breaks these rules in the app (Settings → Contact & Report a Problem) or at info@getphocus.eu. Say where it appears (team or user name) and why, give your name and e-mail address, and confirm that you report in good faith. We confirm receipt and tell you our decision.
  • If content breaks these rules, we may remove or reset it, restrict team features, or suspend or close the account (section 11). We tell you what we did and why. If you disagree, reply to that message or go to court.

6. Focus points, streaks and rewards

6.1 Earning points

  • You earn focus points by completing focus sessions. Your streak is the number of consecutive days on which you completed at least one session. A streak can increase the points you earn.
  • Points and streaks are calculated by our servers, not by the app. A session only counts if our server registered its start, which requires an internet connection when the session starts. Sessions that were fully offline appear in your history but do not earn points.
  • Ending a session early on your mat never costs points: you keep half the points for the minutes you focused. Ending a session without your mat earns no points. The first time within 7 days it costs nothing; after that it costs half of your balance, at most 500 points. The app shows the exact amount before you confirm. A session you never end counts as ended without your mat when you start a new one, also on another phone. Your balance never drops below zero.
  • To keep the programme fair, there is a maximum number of points you can earn per day.
  • The current rules (points per minute, daily limit, streak bonus and deductions) are shown in the app. We may change them for a valid reason, such as preventing abuse, keeping the programme fair or financially sustainable, or a change in the rewards our partners offer. Changes apply only from their effective date. If a change significantly reduces the value of points you have already earned, we will tell you by e-mail at least 30 days in advance.

6.2 What points are, and what they are not

  • Points have no monetary value. They are not money, cannot be bought, sold or exchanged for cash, and cannot be transferred to another account, except where we offer this in a team feature.
  • Points are personal and linked to your account. If your account is deleted, by you or because it was inactive for 24 months (see our Privacy Policy), your points, streak and unclaimed rewards are permanently lost.
  • There is no element of chance in earning or spending points: rewards are never drawn or allocated at random.

6.3 Rewards

  • We may offer rewards that you can claim with your points. When you claim a reward, the points are deducted from your balance.
  • Each reward can have its own conditions, such as availability, a limited stock, an expiry date, regional availability or a minimum age. These conditions are shown before you claim.
  • A claim is final once it is confirmed. If we cannot deliver a claimed reward, we will return the points or offer a comparable reward.
  • Rewards provided by partners are also subject to that partner's terms.
  • Where we offer team features, members can collect points or streaks together for team rewards. The rules for a team are shown in the app.

6.4 Errors and abuse

  • We may correct points, streaks and rewards that result from a technical error.
  • If we reasonably suspect abuse or a breach of section 5, we may cancel the points concerned, refuse or cancel a claim, reclaim a reward that was obtained unfairly, or suspend or close the account. Where reasonably possible, we will tell you why and give you the opportunity to respond.

6.5 Changes to and end of the programme

We may change the points and rewards programme as described in section 6.1. We may also end the programme, for example if it is no longer viable or if partners stop offering rewards. If we end it, we will tell you by e-mail at least 30 days in advance; until then you can still claim available rewards with your points.

7. Health, safety and Do Not Disturb

  • PHOCUS is a productivity tool. It is not a medical device and does not provide medical, psychological or professional advice.
  • Android. If you give PHOCUS Do Not Disturb access, PHOCUS switches on its own Do Not Disturb mode ("Phocus session") during a session and off when it ends. By default, calls from contacts you starred as favourites, repeat callers (the same person calling again within 15 minutes), alarms and media still come through; other calls, messages and notifications are silenced. While your phone lies on the mat, PHOCUS switches this mode back on if it is turned off, unless you switch off "Keep Do Not Disturb on" in the app's settings. If PHOCUS stops unexpectedly, the mode can stay on until you open PHOCUS again or switch it off in Quick Settings. A Do Not Disturb mode you switched on yourself is never switched off by PHOCUS. On Android 9 and earlier, PHOCUS uses your own "Priority only" settings. Phone makers can change how Do Not Disturb works on their devices.
  • iPhone. PHOCUS cannot switch Focus on or off. If you set Do Not Disturb to start when you open PHOCUS, your iPhone decides when it is on and who can reach you, based on the Focus settings you chose.
  • Keep important people reachable. Before you rely on Do Not Disturb, make sure the people who must always be able to reach you can get through: on Android, star them as favourites in your Contacts app; on iPhone, add them under People in your Do Not Disturb Focus, or turn on Emergency Bypass for them in Contacts. Test this once by asking someone to call you during a session.
  • Emergencies. Do Not Disturb does not stop you from calling emergency services, such as 112. Do not start a session when you must be reachable for emergencies, on-call duties or other critical responsibilities. You can end a session at any time, also without your mat, and switch Do Not Disturb off in your phone's Quick Settings or Control Center.

8. Licence and intellectual property

We grant you a personal, non-exclusive, non-transferable and revocable licence to use the app on devices you own or control, in line with these Terms and the rules of the app store you downloaded it from. We can only end this licence in the cases described in section 11. All rights in the app, the PHOCUS name and logos remain with us or our licensors. Quotes shown in the app come from public-domain works and are credited to their authors and translators.

9. Availability, updates and changes

We cannot guarantee that the app is always available or free of errors. We provide the updates, including security updates, needed to keep the app working as described in these Terms; they are offered through your app store. If you do not install an update, we are not responsible for problems that the update would have prevented.

We may change the app for a valid reason: to improve it or add features, to adapt it to new versions of iOS or Android or to app store rules, for security or fraud prevention, to comply with the law or a decision of a court or authority, or to replace a feature with a comparable one. Changes are free of charge.

If a change has more than a minor negative impact on your access to or use of the app, we will tell you by e-mail at least 30 days in advance. You can then end your contract free of charge by deleting your account within 30 days after receiving that information or after the change, whichever is later.

We may stop offering the app altogether. In that case we will tell you by e-mail at least 30 days in advance.

As a consumer you have the legal guarantee of conformity for digital content and digital services (articles 1701/1 to 1701/19 of the former Belgian Civil Code).

10. Liability

  • Nothing in these Terms limits liability that cannot be limited by law, including liability for intent, fraud or gross negligence (ours or that of our staff or subcontractors), for death or personal injury caused by our fault, our liability under product liability law, or your mandatory rights as a consumer, including your legal guarantee rights.
  • Within those limits, we are not liable for damage that could not reasonably be foreseen when you accepted these Terms, such as lost profit, or for the loss of data that you could have exported yourself.
  • Do Not Disturb is designed to silence calls, messages and notifications. Calls or messages that are silenced in line with the settings described in section 7 are therefore not damage caused by a failure on our part.

11. Termination

You can stop using the app and delete your account at any time. We may terminate or suspend your account if you seriously or repeatedly breach these Terms, with notice where reasonably possible, and we tell you why (see section 5A). We may also end our service to you for another valid reason, with at least 30 days' notice by e-mail.

12. Privacy

Our Privacy Policy explains how we process your personal data. It is available in the app under Settings, on the sign-in screen and at getphocus.eu/privacy.

13. App store terms

The terms of the app store you downloaded the app from also apply: for the App Store, Apple's Licensed Application End User License Agreement; for Google Play, the Google Play Terms of Service. These Terms are between you and us; Apple and Google are not responsible for the app or its support.

14. Changes to these Terms

We may change these Terms for a valid reason, such as a change in the law or a decision of a court or authority, new or changed features, security or fraud prevention, keeping the points programme fair and sustainable, a change in how we offer team features, or making the Terms clearer.

We will tell you about a change that is to your disadvantage or otherwise significant by e-mail at least 30 days before it takes effect. Other changes, such as changes that are only to your advantage or that the law requires us to make sooner, may apply earlier.

If you do not agree, you can end your contract with us free of charge before the change takes effect by deleting your account. If you keep using the app after the change takes effect, the new Terms apply to you.

15. Governing law, complaints and disputes

These Terms are governed by Belgian law. If you are a consumer and live in another country, this choice of law does not deprive you of the protection of the mandatory rules of the law of the country where you have your habitual residence.

If you are a consumer, you can bring proceedings against us in the courts of your place of residence or in the competent courts of the place where we have our registered office in Belgium. We can bring proceedings against you only in the courts of the country where you live.

If you have a complaint, please contact us first at info@getphocus.eu. We will reply as soon as possible and try to find a solution. If we cannot resolve your complaint, you can contact the Belgian Consumer Mediation Service (Consumentenombudsdienst / Service de Médiation pour le Consommateur), Koning Albert II-laan 8 box 1, 1000 Brussels, www.consumentenombudsdienst.be, which handles consumer complaints free of charge. Consumers living in another EU country can also contact the European Consumer Centre in their country.

16. Contact

Questions about these Terms? Contact info@getphocus.eu or call +32 485 26 34 76.